Something not working?
Tell us what broke. A real person reads every report and we treat broken-game tickets as P1 — usually fixed or pulled within 24 hours.
What happens after you submit
The report lands in the same inbox as our editorial review. A real team member reads it, opens the game on the device they have closest to yours, and either fixes the entry or pulls the game from the catalog if it’s permanently broken. You’ll get an email reply if you left an address.
Why some games never load anywhere
Glaze Games embeds games from a curated set of licensed HTML5 catalogs. When a developer pulls a title from the upstream feed, the embed URL goes dead until our next daily catalog sync notices and removes it. Your report shortcuts that — once a human sees the URL, we can pull it the same day.
Need to reach a human instead?
The contact page goes to the same inbox but supports broader topics — partnerships, press, accessibility, anything not game-specific.